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Return and Refund Policy - E-Media Group

Return and Refund Policy

Effective Date: 2/17/2025

At E-Media Group (https://emediagroup.in/), legally registered as EG GLOBAL CAREER CONS PRIVATE LIMITED, we strive to provide excellent recruitment and consulting services, including Domestic Recruitment, Overseas Recruitment, and Job & Admission Consulting for India and Abroad. Our refund policy is designed to ensure fairness and transparency in our services.

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If the service is not delivered within the promised time frame due to our fault.
  • If there is a failure in providing the agreed recruitment or consulting services.
  • In cases of double payment or incorrect transactions.

2. Non-Refundable Services

The following services are non-refundable:

  • Completed recruitment and consulting services.
  • Application and processing fees for job placements or admissions.
  • Third-party fees, including government charges, embassy fees, and visa processing fees.

3. Refund Process

To request a refund, please contact us with the details of your service purchase. We will review your request and process eligible refunds within 7-14 business days.

4. Contact Information

If you have any questions regarding our return and refund policy, please contact us:

  • Company Name: EG GLOBAL CAREER CONS PRIVATE LIMITED
  • Address: C/O Vikash Kumar, E-Media Office, Malgodam, Nawada- 805110, Bihar
  • Directors: Vikash Kumar & Razi Sharma
  • Email: info@emediagroup.in